Your questions and concerns are very important to us. Limited assistance is available to our basic web hosting customers. Atlasta.Net offers a full scope of Web Site Support & Design Services with which includes extensive support services incorporated into the package. Please speak to one your sales representative regarding Atlasta Professional Web site Design Service.

Current FAQ's and helpful information that you may find to be helpful when working with your site are posted for your assistance.

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What benefits does colocating with Atlasta.Net provide besides bandwidth?

In addition to bandwidth, Atlasta.Net provides:

Full-time conditioned power 'UPS' (Uninterrupted Power Supply)
Redundant OC48 Connections to the Internet
IP addresses and DNS services (for multiple domain hosting)
Unlimited access to your server
24 hour/365 day telephone technical support
Secure, climate controlled environment with closed
circuit television and on-site backup power.
Automated crisis verification and notification

(If your server goes down, you and our technical support staff will be automatically notified).

Real time web based traffic utilization graphs. (MRTG)

 

Atlasta.Net provides DNS redirection service for clients wishing to host their domain services, such as web or exchange services on a dedicated server located on their office LAN. In many cases, local DSL providers will not allow their customers to "point" a domain name at an IP address assigned to their office for Internet connectivity. Atlasta.Net bridges that gap.

If you are a current customer and are experiencing difficulty receiving mail or seeing your web site using our DNS redirect service, click this link to be taken to our ONLINE TECHNICAL SUPPORT DESK.

If you are inquiring about this type of service, click this link to be taken to our ONLINE SALES TEAM

Although we cannot provide links to drivers for every product, we have a list of several NIC drivers available from the various manucfacture websites.

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As with any technical trade, study and practice are key factors to success. Although we cannot provide every aspect of support assistance, we have prepared a section on this site with recommended reading for various projects you may attempt on your own.

For your convenience, Atlasta.Net has teamed up with Amazon.Com to provide you with a means of ordering our suggested reading materials, here, through our web site

Go to Reference Materials...